(from shusterman site)
May 7, 2003
Hot off the pess for the American Immigration Lawyers Association (AILA):
BCIS has made know that the 800 customer service number will begin accepting inquiries for all the service centers, starting May 12 or 13. Then, approximately two weeks later, it plans to cut off all service center information numbers, other than premium processing, and require that all calls go to the 800 number. Inquiries that require service center response will be forwarded to the applicable service center by the 800 number officer, and it is anticipated that the service center will reply to the inquirer by mail. AILA is deeply concerned about this move, and will post more information as it develops.
May 7, 2003
Hot off the pess for the American Immigration Lawyers Association (AILA):
BCIS has made know that the 800 customer service number will begin accepting inquiries for all the service centers, starting May 12 or 13. Then, approximately two weeks later, it plans to cut off all service center information numbers, other than premium processing, and require that all calls go to the 800 number. Inquiries that require service center response will be forwarded to the applicable service center by the 800 number officer, and it is anticipated that the service center will reply to the inquirer by mail. AILA is deeply concerned about this move, and will post more information as it develops.
