Some sort of update.
Miraculously the processing time of San Jose jumped to January 2008. I can't still believe. This gave me the excuse to call customer support and got the case escalated to an IO. They told me I should get some notification in the mail in the following 30 days. Let's see how it goes. The IO tried to tell me that it would take a few more months when I quickly mentioned that my child's case is way out of processing time, and that made her look more closely and tell me about the letter they will send. She didn't tell me that there was anything wrong with the case, just that they have a big backlog. I could sense she couldn't believe the actual posted processing time is January 2008
Miraculously the processing time of San Jose jumped to January 2008. I can't still believe. This gave me the excuse to call customer support and got the case escalated to an IO. They told me I should get some notification in the mail in the following 30 days. Let's see how it goes. The IO tried to tell me that it would take a few more months when I quickly mentioned that my child's case is way out of processing time, and that made her look more closely and tell me about the letter they will send. She didn't tell me that there was anything wrong with the case, just that they have a big backlog. I could sense she couldn't believe the actual posted processing time is January 2008