recieved rsponse for my SR opened in July.What does this message mean?

ASR07152004

Registered Users (C)
PLEASE HELP ..recieved response for my SR opened in July.What does this message mean?

Folks on July 14th this year I opened an SR and got a following reply on Friday. What does this message mean? please let me know your thoughts. Does it mean I am past name check black hole?

Message :
the status of this service request is :
based on your request we researched the status if this case. We are actively processing this case.However,we have to perform additional review on this case and this has caused longer processing time. If you do not receive decision or other notice of action from us within 60 days of this letter. Please call customer service at the number provided below.158

PD- Mar12,2004
RD -july15,2004
FP -Feb2,2006(expired).
 
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this message means , " if you dont waste our time by pening SRs, we wont waste yours in making you read these dumb letters

neither your SRs , nor our letters take you closer to your GC card"

:)
 
I got this msg in response to my SR

Your case is currently under review. It is assigned to our customer service division. You should receive a decision or notice of other action within 60 days of the date of this letter.

Different set of wording? they may have multiple templates, eh?
 
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