Received passport but no Nat Cert with it

[lngo07]

- I paid for the overnight return postage at County Clerk and the Clerk did not put the overnight envelope inside the application package on that day.
I asked but the clerk told me that the State Department Agency will provide their special envelope when they mail my passpoort & Nat. Cert. back to me so I listened too.
Does anyone have the express return postage envelope inside the expedited PP application? Please share so I can learn from this mistake. Thanks,

 

[brb2]

Did you ask them for the tracking number? If so what was the response?

Customer Service 1-877 said that my passport was completed on 09/15 and mailed out as State Department system indicated. [/B] Nothing else they know at this moment. No one knows where is my passport and Nat. Cert.
Please share if you have the same sistuation so I know how long I have to wait to receive the expedited PP after it was completed. Thanks,