The FP was scheduled for 2 PM. When we got there, there was a line to get in. We waited in line for about 1.5 hours. My parents got in. But the immigration officer in that office was gone by 4 o'clock. And no one else could make a decision whether or not my parents could have their fingerprints taken without the original photo IDs. We were told to go back Saturday morning and talk to the immigration officer.
After that we went to Armenian consulate and applied for new passports. It might take up to 5 months to get their passports. So, I am going to ask the immigration officer not to postpone their FP because of that. I understand the chances are slim.