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whom to complaint to ..????

Here is a very pitiful situation .. of one of my buddies ..
His father was supposed to come to USA last month , every thing worked out well , till his father board the flight and reached the port of entry .
At the port of entry , the officers discovered that the page of his VISa Stamp was not there .
My friend's father was ill-treated , interrogated , misbehaved with , and immediately deported back to India .
He visited USA couple of times in the past , and has a 10 yr M .Entry Visa .

HIS VISA PAGE WAS STOLEN IN INDIAN INT'L AIRPORT (Chennai) .
HOW PAINFULL AND SHABBY IT IS .....!!!

Now my buddy is so broken and dishearten .. and does not want to even share this with any one .
But I am stepping up for him , to know what needs to be done ? Whom to approach for the injustice done to that respectable senior citizen of INDIA ....

Any help or guidance is GREATELY appreciated !!!!!
 
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