My asylum approval was in September 2023. A year later, I applied for a green card in September 2024. Six months later, I filed my first Mandems application, which was rejected. I was told to wait until the year was up, and during this time, I filed a Service Request. It was rejected again. A year later, I filed my second Mandems application in September 2025. As I mentioned before, the Mandems application was rejected in January 2026. When I asked for a refund and for the case to be withdrawn, he got angry and said it was his fee. He took 500 from me to file an appeal, and I haven't received a response yet. I've paid him 5500 in Mandems applications so far.
I wish I could get some of the money back; they asked me for another 500.
That's why I'm seeking advice here.