Tasse, thats about call centers, plus I've worked in India and I have first hand experience of what it is like. To work in a call center, you need to speak good english, which is a non-requirement in India. Someone meeting a non-requirement, can expect what you read in that article.
Plus here is something from that article.
"Some even claim assuming a foreign accent for long periods causes sore throats. "
Dang speaks something about us here doesn't it?
Typically compared to USA, if you are working in a good company in India, you can expect,
a) A much friendlier and relaxed atmosphere.
b) Crazy hardwork when there is need for it, but it's like being in college, because everyone stays late and there are pizza parties.
c) I remember we used to put music on the paging system on saturdays. (if we had to come on saturdays that is).
d) Being in a familiar work culture/environment. Bollywood ishtyle.
The downsides include all downsides of being in India,
a) Mosquitoes
b) Nosey people
c) There are more ..