Online Case status message

[sunnyk2002]

Hi,

I was checking the my case status online, the result screen was showing blank receipt number and blank status (same for my wife and kid). After 3-4 tries, I got the following message:

Case Status
We're sorry, but you have been denied access due to too many inquiries.

The purpose of the Customer Relationship Interface System is to give customers and their representatives access to case status information on their applications in our electronic inventory. To ensure that customers have full access to check on their cases, we use several volume limits.

You received this message because you repeatedly entered invalid receipt numbers.

If you believe the problem may be that you simply repeatedly made mistakes typing in the specific receipt numbers you wish to check, you can close your browser, come right back and try again. If you are blocked when you try again, it is because you either repeated your mistake or because your total volume of inquiries over the past 24 hours has at that point exceeded our overall volume limit, in which case you will be blocked for a period of time.

Isn't that strange ?

 

[sunnyk2002]

Anybody experienced the same ?

 

[gctakingtoolong]

I experienced it a couple of times..

I waited for a day or two and checked again and I got the status correctly..

 

[sv20]

that's the result of using scripts

Hi,
I think that kind of a thing is the ramification of using these scripts to repetetively find the case status of 1000s of cases. their servers obvioulsy have volume limits. And also, they may not have a perfect system of blocking abuse. So I guess some cases which do not use scripts may also get blocked.

So guys, please stop using scripts. I did not face such problem. I just think that running these scripts does not do any good to anyone. That is not going to speed the BCIS (INS) processing times. As I said in one of my earlier posts, it is just going to create more work for them.

Regards