Just sharing some experience with the online case status check.
I noticed that if I perform a check and leave the window open for a long while then hit the back button and try again, I get a java exception. I found a workaround for that problem. If I closed that browser window and opened a new one and performed the check it would work with no errors.
Apparently they have some Java bug in the JSP. My guess is that it is cookie related/session related.
I noticed that if I perform a check and leave the window open for a long while then hit the back button and try again, I get a java exception. I found a workaround for that problem. If I closed that browser window and opened a new one and performed the check it would work with no errors.
Apparently they have some Java bug in the JSP. My guess is that it is cookie related/session related.