A tip for calling the Vermont center
Finally got the VSC center
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Here is what i tried and i am sure i got transferred to the Vermont Service Center. But since their office was closed when i called (around 3.40 PM PST), I got the message "there are no immigration officers at this service center at this time, please call the USCIS national customer service center".
Here is the sequence of steps i followed to get to this:
Press 1 (for english),
press 2 (for existing case),
press 6 (for case statues etc),
then press 1( for knowing your receipt no.),
enter the receipt # to get the automated response saying blah blah blah and also at the end saying this is the most upto date information on your case and our customer the same info national customer service agents have (i totally agree with this).
Then choose to continue to the next step "press 3" . choose 3
Listen to the options-
Option 4 "if you feel if you submitted together and one of the applications is left out and not processed (don't remmember the exact message text ..but something about companion case "
You get transferred to VSC after choosing option 4.
If you call after VSC operating hours you will be asked to call the National Service center with this message
""there are no immigration officers at this service center at this time, please call the USCIS national customer service center".
Hope this helps!
http://boards.immigrationportal.com/showthread.php?t=156275