Name check delay, FBI or USCIS fualt?

Rumina

Registered Users (C)
Hello

We got our interview on April 12 07 and the IO approve us right aways but she said that my name check still in progress. But we ask her to expedite our case due to Military related (Military Diployment) issue and she agree to do that. She said she will put my name on the top list and check it everydays once it clear she will call us and should be in like 2 weeks after that day. We tried to check the case online and on the phone but the case never update since Jan 05 when they resume our case after we submitted the REF. It had been 2 weeks already since interview day we didn't recieve her call yet. We want to write the letter complaine about our case but we don't know who is cause the delay. Should we write the letter to our IO first or write the letter to the FBI?

Any help in suggestion will be very appreciate
 
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