N-400 interview at Chicago Center

What if I miss my interview?

I just received a letter from CHICAGO USCIS saying that I missed my interview. Though I hadn't received the interview letter to start with. They have asked me to submit an explanation for why I missed the interview. They haven't specified how I should communicate to them. I called customer care and they recommended I just sent them a letter. But since I have already missed the interview because of the USPS don't want to rely on it again. Do you think meeting them in person would help? I am in India these days and would have to travel back specifically for this purpose.

Any thoughts would be appreciated.
Thanks,
Rohit
 
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