www.Ikobo.com ... BE VERY CAREFULL
Ok, here my OWN experience about Ikobo.
In past, my dad sent me money through Ikobo. I live NEAR him but I study in Montreal. So I'm near him ONLY in weekend... so anyway. He sended me money. was usefull since my *real* home is 300km from montreal (Canada).
Then I decided to make a Trip to Russia. but While I was there, my wallet disapear... So I asked dad to send me money again... he did... and they FROZE my account, asking me to send fax of utility bill... DAMN... anyway, I manage to do it, even if I was in Russia... but I got pretty scary to be stuck there... and... I forgot the story... Last month, I come back to Russia... Moscow this time... What an horrible place to Go... I'll never go back to Moscow... anyway, got big problem there and corrupted police ask us money. so I ran out of cash before end of trip... but now Ikobo doesn't accept MASTERCARD anymore and Dad doesn'T have VISA... so... I asked a friend... he DID transfer the money... although they FROZE his account 2 days... but then, WHILE MONEY WAS IN MY ACCOUNT ON MY IKOBO CARD, THEY REVERSED THE TRANSFER !!!
stating my friend LIVE IN SAME TOWN AS ME !!! well... I was in Russia but for them, that doesnT' MATTER. You cannot send money to someone near you that got an ikobo card... damn... I managed to borrow money to friend in Russia... but Hey, my friend gain 200 US$ per MONTH at her job... so... when I borrow her 300$, this was BIG money for her... anyway, I manage to come back... and ask my friend to send money to my Russian friend with Ikobo to give her back the money I borrow...
Guess WHAT??? They BLOCKED my friend account AGAIN asking for SAME DOCUMENT, utilitie bill and driver liscence... so... we SENDED IT...
well... been 3 week now... no NEWS from them... not even an EMAIL... we email
LIMITS@ikobo.net SEVERAL TIME... they NEVER answered him... NO EVEN ONCE...
so I emailed
limits@ikobo.net from MY EMAIL account... I got SEVERAL response from them, they even LOOK at the problem and give me this response: There is NO problem in your friend account, but the service NEED to contact him to ensure his identity. So I said to them: At least SEND HIM an EMAIL !!!... they NEVER DID. contact information in my friend account are ok, I checked them with him. and he is a LAWER, so... there is ALWAYS someone at his office... Still... they never called... been 3 week now... *g* Oh... yeah I forgot to tell... remember when they REVERSED the transaction... well... transaction are in US$... I'm in Canada. Since they reversed transaction after 2 DAYS !, money rate change 0.05$/Can$ as a result, on a 500 US$ deposit, I got CHARGED 25 CAN $
of course, Ikobo refuse claim on that matter... even if they did NOT ENQUIRE about the validity of that transaction.
THEY MESS UP A LOT They BLOCKED my friend account 3 times. They Blocked dad account several time too, but since he don't own VISA, only mastercard, this doesn'T matter anymore, he can't send money now...
also, I MUST POINT OUT... Ikobo RULES and LEGISLATION CHANGE a LOT in last 6 month. But they NEVER send me email about this. for example, they add the clause about restricting sending of money in same town... (they modify it actually) and they Also ADDED a LOT OF RULES about no LIABILITY OF SERVICE, even if YOU LOSE MONEY because of them... that way, they CANNOT BE SUED.
so my best advice is: Ikobo is a great way of sending money... when it WORK... just DON'T RELY ON THEM. Use is as a second choice option. cheaper price, true... but NOT RELIABLE AT ALL. and NO TECHNICAL SUPPORT WHATSOEVER... even if you got their ONLINE LIVE CHAT running, they will ALWAYS SAYS THIS: LIMITS IS NOT OUR DEPARTMENT, WE CANNOT DO ANYTHING ABOUT THESES PROBLEM, PLEASE EMAIL
limits@ikobo.net
and... in any case, they'll probably not answer your mail...
unless Ikobo change their attitude towards client... Ikobo is about to Crash.
that's my opinions...
you need more info about it, just email me.
I'll try to post an update on ikobo when they FIX the d*** blocked account problem, if they ever fix it... but as for now... I'm looking for another alternative... if you found ONE... I would be really interested of knowing it.
regards.