I did my send FP more than a month back and my status in website still is the old one. I also called the 1800 number, but those guys doesn't know anything about it or the case status.
!) Call FBI and check whether they send results back to bcis or not. Once it is done then I would say 99% it is done.
2) You can also check in local bcis office (Which I did). Immigration officer must be friendly. They may not disclose it also.
Don't worry 90% of the times on line message will not be updated.
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