Is the USCIS system down?

G

greatgc

Registered Users (C)
I called in the morning and was told they can't look up to check the status or open an SR as their system is down.

Any one was told by when they will have it fixed?

Thanks
 
greatgc said:
I called in the morning and was told they can't look up to check the status or open an SR as their system is down.

Any one was told by when they will have it fixed?

Thanks
Click to expand...

Yep, exactly I got the same message yesterday; went for IP and the IO said the same thing system was so slow; again called yesterday evening thru phone same thing system was slow and they are not able to query.. and also not able to open SR..

They need real techies.. seems like every one works in USCIS are same :)
 
Did you get any other info from that rep, I mean whether it is pre-adjudicated, or finger prints status .. etc. or you just open a SR.

Do you think opening a SR going to help a bit to our case.

greatgc said:
Just got to speak and open and an SR.
Click to expand...
 
VJ2004 said:
Did you get any other info from that rep, I mean whether it is pre-adjudicated, or finger prints status .. etc. or you just open a SR.

Do you think opening a SR going to help a bit to our case.
Click to expand...
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I opened the SR for faster processing of an AP. I did not file for one and need to go overseas for emergency reasons. I have been trying since y'day and did that today.

I did not follow up on 485 as they keep on telling to call the customer service and open an SR for detailed status. Since I know they won't listen much for status query from us, I have requested the congressman's office to get the update on my behalf.Luckily they have been nice and have helped me to get the name check cleared.
 
OK.. Spoke to a lady.

She said for status inquiry call the 800 no. and select options 1-2-2-6-2-4.

That is national customer service representative.
So I did not call or asked any thing.
 
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