Thanks for your post. I want to directly talk with some INS officers, because they always say my security check is pending, but I got the FBI email, confirming that my name check was cleared in Jan. 2004. I kept sending faxes to TSC, asking them to double check my security-check status, and update DB if possible, but my effort is useless.
Dallas03096, you went to Dallas local office, right? I think that is different from TSC center. I went to my local INS office several times, they let me contact TSC by fax.
Sometimes, I do feel frustrated.