Homeland Security Secretary Tom Ridge also told the employees he expected they would be able to do their jobs more effectively and efficiently in the new department.
Spoke with IIO at the new 800-375-5283 phone line. I picked the option to speak with the officer regarding information on the case status. The guy had no clue what I was talking about and he referred me to 949-831-8427 (which is disconnected). So lets just HOPE it is a smooth transition.
Who said 949-831-8427 is disconnected? I just tried and I got that good old busy signal as usual! As per BCIS (Bureau of Citizenship and Immigration Services) web site those numbers didn't change! Here is the link...
PCee, I noticed that too when I called back later but for a brief period in the morning ~8am there was no busy tone and it appeared d/c. Lets just hope the new organization is more organized than the previos one.
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