http://www.immigration.com/newsletter1/800tiersystem.html
Last sentence "If there is no response received within 30 days, a call should be made back to the Customer Service Center and an "exception broker" can call the Service Center for an answer."
Who is "exception broker" and what does it mean? Any experience?
Last sentence "If there is no response received within 30 days, a call should be made back to the Customer Service Center and an "exception broker" can call the Service Center for an answer."
Who is "exception broker" and what does it mean? Any experience?