hi folks - just back from a scenic drive - 50 miles up and 50 miles back for an info-pass to find out why my I-140 (EA) is still pending 4 months beyond processing date and 45 days past first service request. USCIS did not disappoint - the IO looked into her monitor (dont know whether she was reading CNN or really looking up my case) and said the following: Yes, no officer has looked at your case yet, but someone is assigned to look at it (this info she got from the documents I gave her). There's nothing much local office can do regarding I-140 and I need to call on the 1-800 number. So, I came back - hell with the National customer service and instead tried the POJ method. Surprisingly I got through to NSC but ended up on phone queue - waited one hour on the phone and said enough for the day. Hopefully tomorrow will be a better day. We can only hope.