At VSC I-485 forum there is a proposal for new petition to Citizenship and Immigration Ombudsman at the Department of Homeland Security, Mr. Prakash Khatri.
According to the Homeland Security Act, this position is responsible for fostering positive liaison activities related to Citizenship and Immigration by making recommendations to resolve justified complaints and for establishing formal and informal channels for exchanging information between the Department of Homeland Security and other entities and for providing policy, planning, and program advice to the Secretary, Deputy Secretary, office heads and other officials.
http://boards.immigration.com/showthread.php?s=&postid=553401#post553401
I request everyone to suggest their view about this at the above mentioned link.