I finally got hold of a nice young lady today. From my observation, they knew nothing about your case, can't even see your name, your address, anything. They don't have special trainings at all. They probabaly work at home, and they are all women. Could be housewives telemarketing from home. They only take down your name, address, case number.Several ppl on this board haven't received any letters back, I would say it's possibly they mispelled your name or address. I would think if your name and address or birthday doens't match the case, VSC is not going to send you anything. Since foreign names are generally difficult to be spelled, and address could be lengthy and difficult to record down in the phone, very much likely you will not hear anything back. One thing you could do is let them repeat to you after they take down your name so on.
I asked the lady how can we get to Tier 2 phone representative. She said status inquiry is Tier 1,
if you're asking case status, she will not put you through to Tier 2. Maybe we need play some tricks to get to Tier 2, which possibly is old VSC
IIOs. They could be trimmed down after the service ended. Maybe you say sth complicated to perplex them, and you can get to Tier 2.
I asked the lady why someone never received inquiry letter. She said could be they asked status before 19 months, VSC is not going to send a letter if the case has not passed 19 months. But
we all know, they can eaily raise the 19 to 20.
How can you ever catch up with them!
The woman is funny. She said since today is your 19 months day, you very much likely to receive a mail today, have you checked your mail? Those IIOs are so stupid that they are cute sometimes.
I asked the lady how can we get to Tier 2 phone representative. She said status inquiry is Tier 1,
if you're asking case status, she will not put you through to Tier 2. Maybe we need play some tricks to get to Tier 2, which possibly is old VSC
IIOs. They could be trimmed down after the service ended. Maybe you say sth complicated to perplex them, and you can get to Tier 2.
I asked the lady why someone never received inquiry letter. She said could be they asked status before 19 months, VSC is not going to send a letter if the case has not passed 19 months. But
we all know, they can eaily raise the 19 to 20.
How can you ever catch up with them!
The woman is funny. She said since today is your 19 months day, you very much likely to receive a mail today, have you checked your mail? Those IIOs are so stupid that they are cute sometimes.
