I-751 GC Remove Conditions - Vermont Center June 2013

@dhlunar...Thank you sooooo much!!! You are so informed. I wish I had posted here before. When I didn't see a response from you I figured something was wrong:) Since it was still business hours, I called and the Tier 1 agent CLAIMED they had technical issues and couldn't transfer the call. I will call back in the morning and try this again. I will keep you posted.
 
@dhlunar..I was able to make an Infopass appt a minute ago but it's not until 8/6. So worse case, I would be without my car for a week because my DL expires 8/1. Now that I have this appt what should I say to them when I call? Should I not mention the Infopass appt and ask them to check into my extension letter? Do you think they will they be able to communicate with VSC regarding my letter?
 
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kacy2013 said:
@dhlunar...Thank you sooooo much!!! You are so informed. I wish I had posted here before. When I didn't see a response from you I figured something was wrong:) Since it was still business hours, I called and the Tier 1 agent CLAIMED they had technical issues and couldn't transfer the call. I will call back in the morning and try this again. I will keep you posted.
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No problem! I was out most of the day and not near a computer, that is why it took me long to reply. I want to say Tier 2 (IIO) work from 8am to 4:30pm and are located at a Service Center.

Tier 1 USCIS agents are the worst with trying to get transferred and/or detailed information. I understand using contractors, most companies do because of cost, but it upsets me that an government agency that a majority of their budget is based on user fees can't provide better customer service. These Tier 1 agents are basically gatekeepers to obtain detailed information and all they have is little more then what is available online.
I did the math, and if I remembered the old fee scale correctly, we spent $2640 in government fees in order for my wife to become a GC holder (I-130/I-485), remove her conditions (I-751), and a US Citizen (N-400) (that didn't include the money she spent getting her non-immigrant visas to be here), but yet we have to deal with a agency that can't provide detailed information regarding cases that not only effect the life of the applicant but the life of others.

Another trick I heard on the radio in regards to try to get something done with a customer service rep (call center or in person) is to say, "What would you do if you where in my situation?"
 
kacy2013 said:
@dhlunar..I was able to make an Infopass appt a minute ago but it's not until 8/6. So worse case, I would be without my car for a week because my DL expires 8/1. Now that I have this appt what should I say to them when I call? Should I not mention the Infopass appt and ask them to check into my extension letter? Do you think they will they be able to communicate with VSC regarding my letter?
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First, I sent you a private message.

In regards to the August 6 INFOPASS appointment, I would not mention anything to the Tier 1 agent regarding a 8/6 INFOPASS appointment. The objective is to get pass a Tier 1 agent and get to someone that actually has the clearance to see case information besides what it available to the public. (I say that because anyone can check case status if they know a receipt number.) If a Tier 1 agent knows that you have an INFOPASS appointment for 8/6 then they might act like, "well you will find out on 8/6 then why are you calling now?"

I feel as if USCIS keeps track of how many transfers are made to Immigration Information Officers and ding the Tier 1 agent for transferring a call, so the Tier 1 agents are so scared to transfer.
 
@dhlunar..I agree. I will definitely make a phone call in the morning and see what happens. Once again thanks s0 much!!!
 
okay here is the latest update. I called, was finally transferred to an immigration officer who was VERY rude and simply annoyed I was inquiring about my extension letter. Oh well I guess I will not be driving after August 1. So as of now I have my dependents extension letter, both biometric appt letters and what's outstanding is what I need the most right now...my extension letter.
 
kacy2013 said:
okay here is the latest update. I called, was finally transferred to an immigration officer who was VERY rude and simply annoyed I was inquiring about my extension letter. Oh well I guess I will not be driving after August 1. So as of now I have my dependents extension letter, both biometric appt letters and what's outstanding is what I need the most right now...my extension letter.
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Even though the IO was rude, did they say they were going to resend your extension letter?

Also do you still have that August 6 INFOPASS appointment? If you can you might want to go to the appointment with your ASC notice, your sons extension letter, your GC, your passport and a copy of the cancel check (if you have it). Explain that you need proof that your status has been extending based on the filling of the I-751 so you can drive. Hopefully they will stamp your passport with a temporary I-551.

I got this advice from AVVO.
 
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dhlunar...No she said there was nothing she could tell me about the case other than wait. because it is too early to inquire and I should wait for at least another week before calling. She kept saying.."Ma'm it is too early!!! you just filed!!!!!" I went to DMV today with my son's extension letter that references me as principal alien and they scanned everything and sent it into Richmond for approval. We will see what happens. I am keeping the August 6 Infopass appt and will take everything you mentioned with me in hope to walk out with my passport stamped. We will see!!
 
UPDATE: I received my extension letter today. Just incase anyone else is filing for a dependent it appears the extension letters come seperately. My letter is the actual receipt letter that indicates the amount of the check. My dependent's letter does not have the check amount. Anyway I am grateful that I received it and can travel, obtain my DL etc.

I am now wondering if I should keep my Infopass appointment and get our passports stamped. Is this necessary and what is the purpose?
 
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kacy2013 said:
I am now wondering if I should keep my Infopass appointment and get our passports stamped. Is this necessary and what is the purpose?
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Cancel the INFOPASS appointment. They are going to tell you they won't stamp your passport since the GC and the extension letter serve as proof of permanent resident status.
 
Hi guys..thanks so much. I got my drivers license renewed today and yes I am so relieved.

I plan to go in early for fingerprinting since I will be on days off and the date they gave will be difficult.
 
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² Ð said:
07-10-13 - Biometric appointment notice received
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Biometric walk in done. The people at the office are so nice. I wish they could be more helpful when asking them questions about your case. Their answers are very plain and they act like they don't know. Now i guess the wait really starts. I've seen i751 that were over with in 4-6 months. I really hope it's soon.

Best of luck to all the people in this forum.

Sincerely,


D





Timeline I-751

06-25-13 - I-751 Package sent to VSC
06-26-13 - Package received and signed at VSC
06-27-13 - Conditional Resident Status Extended Notice Sent from VSC
07-01-13 - I -751 Receipt Notice received in the mail
07-10-13 - Biometric appointment notice received
08-01-13 - Biometric walk in successfully
 
D..Good for you. I tried walking in on Friday and didnt have any luck. I am not able to do it on the date they sent me so now I have to write in for a new date. I hope they don't give me a date too far from now.
 
kacy2013 said:
D..Good for you. I tried walking in on Friday and didnt have any luck. I am not able to do it on the date they sent me so now I have to write in for a new date. I hope they don't give me a date too far from now.
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If you do mail in a copy of your ASC notice in order to get a new date, make sure you keep a copy of your original notice and the letter that you sent. Also, I know it is going to be expensive but if you mail it, send it by Priority Mail so you get USPS tracking.

Also, what time did you go on Friday? Did it seem busy there or did they purely say "No walk-ins!" If you really can't make the date that they provided to you and the ASC location is not to far away try again. Personally, I would go again with paperwork showing that you are unavailable on the date they assigned to you, instead of trying to reschedule by mail. If that doesn't work then request to talk to a supervisor. Best bet would be to try around 11am or 3pm. (Reason: It seems like, at least the Glenmont, MD one, the appointments are either when they first open or 12 NOON.) One time my wife went on the day she was scheduled for ASC. She arrived at about 11:10am for a 12 NOON appointment. There was no one else there and she was in and out in about 10 minutes.
 
dhlunar..I went around 10 AM and it was busy but they said they are not taking walkins and I will have to come on the date assigned. I mailed in the request for date change. I'll wait and see what happens. I sent it certified mail and got a tracking number. I think it will be fine. Will just be a later date. I'm not going to worry about it.
 
Update: Received my new date for the Biometrics Appt. I am happy they didn't give me a date too far from the initial one. The first was 8/19, the new date is 8/29
 
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