Here is POJ method
POJ Method Described:
Call 1-800-375-5283.
Then choose 1-2-2-6-1
Enter your receipt no
Then -1
Listen to blah blah blah
Then press 3
Then press 4.
You will hear: “Welcome to TSC” ß--This is the confirmation that you are now connected to TSC.
Talk to rep, don’t annoy, be polite and to the point. Don’t repeat the questions to which he/she has already answered. Listen carefully.
Suggestion: Better try on Thursdays.
Also confirm their replies by using this methos again at different times of the day so that you don’t get same agent.