My husband and I both have pending 485 and 765 cases with the VSC. We have an address change in Dec, 2003, and have notify the center by both mail and phone call. But it wasn't until Feb. that we realize that changes haven't been properly made the the addresses, as our renewed EAD cards were returned due to wrong addresses.
After that we called the National hotline twice, and were told the same thing each time that the only thing they can do is submit request for address change. And we have to wait 30 days before resubmit another request. And seems to me that they can only access the same case status page that we can see on the website. (Question: what's the purpose of setting up the inquiry line, if they only have the same info as the website? The old help line in each service centers were hard to get in, but at least they can tell you what's in your record, and answer some questions.) Besides, we have also submitted the case status request form we get from local offices, for case exceeding 30 days. But we got no cards till this day.
My husband's 485 case has been transferred to MSC for interview scheduling. We are worried that we can't get notice timely, if ever, if the address is not right.
So can anyone give us any suggestion, besides submitting request, and not knowing if anything has been done to those requests. Is there another number we can call? I have heard of being transferred to a specialist, who actually works in the service centers and knows something, how can I do that?
Thanks a bunch.
After that we called the National hotline twice, and were told the same thing each time that the only thing they can do is submit request for address change. And we have to wait 30 days before resubmit another request. And seems to me that they can only access the same case status page that we can see on the website. (Question: what's the purpose of setting up the inquiry line, if they only have the same info as the website? The old help line in each service centers were hard to get in, but at least they can tell you what's in your record, and answer some questions.) Besides, we have also submitted the case status request form we get from local offices, for case exceeding 30 days. But we got no cards till this day.
My husband's 485 case has been transferred to MSC for interview scheduling. We are worried that we can't get notice timely, if ever, if the address is not right.
So can anyone give us any suggestion, besides submitting request, and not knowing if anything has been done to those requests. Is there another number we can call? I have heard of being transferred to a specialist, who actually works in the service centers and knows something, how can I do that?
Thanks a bunch.