Follow this procedure:
1. Write a letter addressed to CSC officer ..
2. Put the paper in the fax m/c with the written side facing down
3. Punch the number where u want to send that ..
4. press "SEND" the green button ..
5. I guess, BCIS would rcv it then ..
6. wait for another year for their response ..
still have any questions, then call BCIS ..