Dear Friends,
For the last one year, I have got a lot important information from this forum and I will try to give back something regarding the EAD process and how you will approach it if it is taking long time.
I have sent my EAD application on 14 Nov 2014 and USCIS has received on 18 Nov 2014.
I called the USCIS customer service on 7 Jan 2015 after my EAD was pending for 49 days.
I explained to the customer service agent that my case is pending and I have already completed the 180 days. So what happen to my EAD card because the USCIS was suppose to make a decision for me EAD with in 3o days from the day they receive my application.
The agent has logged a call for my case and he said to call us if you don't receive a response within 2 weeks.
He gave me a reference number to keep it and he said I will forward your case to your case officer.
I told him that I need interim EAD so that I can start working because I already completed the 180 days.
He said I have put a request for an interim EAD card for you as well.
The Next day on Jan 8, I have checked my case online and the case status was changed to Card production.
Today they have sent my EAD card as per the online status
“On January 14, 2015, the Post Office picked up mail containing your new card for Receipt Number xxxxxxxx. We mailed your card to the address you gave us. The tracking number assigned is xxxxxxxxxxxx You can use your tracking number at USCIS in the Quick Tools Tracking section. If you did not receive the card, please go to USCIS to request that we resend the card to you. If you move, go to USCIS to give us your new address"
My Advice: if your case is pending more than one month do the following
1. Call USCIS customer service after you case is pending 33 days
2. Before you make the call, make sure you have all your information like address, date of birth, email, A number.
3. Tell them I need Interim card because I complete 180 days.
This applied only to the new applicants.
If you want to renew your EAD or sent it for renewal, this does not apply it to you. Only for first time applicants.
Thanks and sorry for my my style of writing.