it seems that the email doesn't work. I got an auto reply as below
The Kentucky Consular Center (KCC) has received your email. This email address,
KCCDV@state.gov<mailto:
KCCDV@state.gov> is for case-specific Diversity Visa inquires only. If you would like to check the status of your entry, please do so at
www.dvlottery.state.gov/ESC<
http://www.dvlottery.state.gov/ESC>. This website is the definitive means of determining whether or not you were selected for possible further processing. You must see a notice that is addressed to you by name as proof of selection to process further in the DV program.
For inquiries about specific cases, please ensure that you have included your case number, first and last name, and date of birth with your inquiry. If this information is not provided or is inaccurate, KCC will be unable to process your inquiry.
For other information and to view frequently asked questions, please visit the Department of State Website at
www.travel.state.gov<
http://www.travel.state.gov>. Under the Visas section, select Diversity Visa (DV) Lottery Program and then select Instructions for the Diversity Visa lottery year you entered. The frequently asked questions can be found at the bottom of the instructions.