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DV 2021 Oceania Selectees

AshleyMarleyNZ said:
I showed them everything, they’re absolutely refusing to help me without a permanent resident card. I just got off the phone with them and I’m waiting on a call back from the supervisor but I’m not feeling very positive because they don’t seem to understand the situation at all. I’m honestly not sure what to do? I might have to go home if they won’t give me my number :(
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That sucks. Is there another SSA office in easy reach? I’ve never heard people complain about this so I’m thinking just one bad office & another may be able to help.
 
SusieQQQ said:
That sucks. Is there another SSA office in easy reach? I’ve never heard people complain about this so I’m thinking just one bad office & another may be able to help.
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Yep I was thinking that would be my next move. I’m assuming the plebians at the front desk have never had to issue a replacement SSN card to a new immigrant prior to them receiving their physical card and just don’t understand. I don’t think they’ve even seen DV before, because I overheard a lady saying “just because she has a visa doesn’t mean she can get a social security card.” I told her ma’am, im a permanent resident and a number has already been assigned to me on June 7th, the letter just never arrived. Probably a central Phoenix SSA office might be a better bet than a smaller one here in Mesa. I actually just had a supervisor call and confirm they can work with my visa and he’s calling me back once he speaks to the women who kicked me out of the office to see why they wouldn’t help me. He seems very knowledgeable so grateful for that lol.

Edit: he just called me back and gave me the hugest apology about the way I was treated today. He didn’t mince words at all, he said the staff have been trained in this specifically but just didn’t listen to him. He sounded embarrassed and incredibly frustrated. I have an appointment with him directly in person tomorrow at 9am to get this sorted so I don’t have to deal with anymore unnecessary stress and upset. Faith restored in the US govt (just a tiny bit lol).
 
AshleyMarleyNZ said:
Yep I was thinking that would be my next move. I’m assuming the plebians at the front desk have never had to issue a replacement SSN card to a new immigrant prior to them receiving their physical card and just don’t understand. I don’t think they’ve even seen DV before, because I overheard a lady saying “just because she has a visa doesn’t mean she can get a social security card.” I told her ma’am, im a permanent resident and a number has already been assigned to me on June 7th, the letter just never arrived. Probably a central Phoenix SSA office might be a better bet than a smaller one here in Mesa. I actually just had a supervisor call and confirm they can work with my visa and he’s calling me back once he speaks to the women who kicked me out of the office to see why they wouldn’t help me. He seems very knowledgeable so grateful for that lol.

Edit: he just called me back and gave me the hugest apology about the way I was treated today. He didn’t mince words at all, he said the staff have been trained in this specifically but just didn’t listen to him. He sounded embarrassed and incredibly frustrated. I have an appointment with him directly in person tomorrow at 9am to get this sorted so I don’t have to deal with anymore unnecessary stress and upset. Faith restored in the US govt (just a tiny bit lol).
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There’s no difference between DV and any other immigrant visa in this regard, FYI. Glad it’s on the way to being sorted out.
 
SusieQQQ said:
There’s no difference between DV and any other immigrant visa in this regard, FYI. Glad it’s on the way to being sorted out.
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Just attempted to get my number again and I was refused to see the guy that helped me yesterday, even though I had an appointment with him. FYI they specifically stated that DV1 wasn’t a visa category valid for a SSN and their computer won’t let them process. Apparently it says pending authorisation. They have to send it away with a photocopy of my passport to DHS for a decision, which will take 3 weeks. So according to this office the DV visa is different in this regard. They refused to listen to me. They tried to tell me the information given to me by the supervisor was incorrect, but we know that it isn’t. I feel defeated.
 
Update: the local SSA office just called me and told me that there’s an error with my passport and it needs to be corrected. That DV1 isn’t a valid visa class and I need to have an i551. He would not listen to me that the visa foil in my passport was the i551 and that the stamp the CBP officer put next to it is what endorses it. This is honestly unbelievable, you literally cannot make up how stupid these people are. Im at a loss as to what I can do.
 
Are there any other Kiwis in the forum considering getting a relocation from Sydney to Auckland consulate? Its a bit difficult to find information, I have no issue paying for Quarantine its the coming back part to Australia which I cant find much information on.
 
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Green&Gold said:
Are there any other Kiwis in the forum considering getting a relocation from Sydney to Auckland consulate? Its a bit difficult to find information, I have no issue paying for Quarantine its the coming back part to Australia which I cant find much information on.
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Yeah I've thinking about it, but with KCC not responding or slow to respond to emails I'm just concerned that it might take a while to get the DS260 unlocked and updated.
 
AshleyMarleyNZ said:
Update: the local SSA office just called me and told me that there’s an error with my passport and it needs to be corrected. That DV1 isn’t a valid visa class and I need to have an i551. He would not listen to me that the visa foil in my passport was the i551 and that the stamp the CBP officer put next to it is what endorses it. This is honestly unbelievable, you literally cannot make up how stupid these people are. Im at a loss as to what I can do.
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So sorry you're going through this. It seems that even after you get your visa and into the country there is still drama :(
 
NY9 said:
Yeah I've thinking about it, but with KCC not responding or slow to respond to emails I'm just concerned that it might take a while to get the DS260 unlocked and updated.
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Are you on the lawsuit. The lawyers have offered to transfer case, or get KCC to transfer on the behalf. NY9 Ill share any information I find to your inbox.
 
Green&Gold said:
Tam when I inquired a few months ago I received the following. Sydney should be reaching out to Auckland according to the information I received. Please let me know how you go, is this holding you in AP?

"Your request has been processed as advised by the New Zealand police Vetting Service. We have forwarded the results to the KCC, (Kentucky Consular Centre) on XXXX onyour behalf. The KCC will upload your vetted police certificate into your case file and send the certificate to Sydney. If the vetted police certificate is not in the DV lottery case file, Sydney will contact us directly, and we will forward it to them.

Regards,
B
Immigrant Visa Section"
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Hey Green&Gold,

Thank you for this info - it has all been sorted now. The NZ police vetting said they would send it to Auckland consulate who will forward it to Sydney. Sydney were following it up already but I was getting impatient (I am sure everyone on here understands :) )

I was technically in AP for ages but it showed as Refused on CEAC. I wasn't comfortable with that.

good luck everyone!
 
For anyone who has or had an interview in Auckland, do they process on specific days only or do they process all days of the week.
Sydney for example only processes on Tuesdays.
 
A little bit of good news for those that have had their interviews cancelled in Sydney due to the lockdown. The data on dvcharts.xarthisius.xyz/ceacFY21.html
shows that no August 2NLs were issued for Sydney. This means that if we come out of lockdown atleast by the end of July, there is a high chance they could slot us in during August. Not enjoying this anxious feeling of waiting.. Fingers and toes are crossed!!!
 
AusJess27 said:
A little bit of good news for those that have had their interviews cancelled in Sydney due to the lockdown. The data on dvcharts.xarthisius.xyz/ceacFY21.html
shows that no August 2NLs were issued for Sydney. This means that if we come out of lockdown at least by the end of July, there is a high chance they could slot us in during August. Not enjoying this anxious feeling of waiting.. Fingers and toes are crossed!!!
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I guess issuing August 2NLs for Sydney was not going to happen anyways given the current state of affairs, but I'm starting to have doubts about the whole situation now and am worried that the lockdown will be extended indefinitely until we eliminate / minimise the spread.

This is starting to look like Victoria 2.0 and I fear that it could last for months now until things return to normal :(

Let's be optimistic and hope that this turns around quickly, it would be a shame if we have to miss out due to government incompetence.
 
GUYS!!! OH MY GODDDDD!!! I have the best news. Just checked my USCIS account and my status has changed to “Card being produced”!!! (!!!!!). This is the best possible news, it means I can just book another appointment at that stupid SSA office and take the physical card in when I receive it. I don’t have to keep fighting with them over the temp i551 in my passport. I genuinely can’t believe it, this is probably the best outcome for me. Today is a good day!!
 

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Our case number is: OC17XX, we submitted paperwork and received the confirmation email last September but when we type in the number to check on the status its saying it's a hole? We're in Sydney.
 
kimpolley said:
Our case number is: OC17XX, we submitted paperwork and received the confirmation email last September but when we type in the number to check on the status its saying it's a hole? We're in Sydney.
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Not sure what you mean when you say the status says 'a hole'?

Also unless you have received a 2NL, I suspect the status would appear as 'at NVC'
 
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