Does "Last updated date" mean something?

luckstar

Registered Users (C)
From online status, I noticed my case's "Last updated date" changed. But the online status is remain the same as before, and I also did not received any email regarding the update. I had impression we should received the email if our case is touched, even without status change, am I right?

Anyway, just want to check out if this "Last updated date" mean something or it simply means nothing? thanks
 
It means nothing, unless case status changes. You may get email if your case status changes but not update of date.
 
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