coolz, i understand your frustration. I'm in the same boat with you. I sent them so many faxes and they simply ignore them. But what I found out is that when someone calls -- and I mean, US employer or respectable Immig. Lawyer (someone without an accent, like you and me) -- they will definitely listen to them. Please also note that they in DOL won't talk to an alien (hate this word), I tried it already.
Here's what I did. First I composed a fax with my question, putting it as if employer was writing it (since I don't have an attorney), printed it on the company's stationery and had the owner of the company sign it and fax it for me from their office. Three days had passed with no response. I called the owner of the company to find out the latest and he said, "Nothing came back". He was pissed too as it sounded like they ignored him.
I swung by his office and asked him to call them. I'm dealing with DBEC and he called that # above right away when I was still present. Someone (and I mean live person!) picked up the phone. They then transferred him to someone else who wasn't there and my employer left a voice message. He introduced himself, the company, his title and left their 800 number to call back. Later that day he called me and said a nice lady called him back and was able to answer our question.
You see, when someone calls they get result immediately. There's no way the other person on the line will be able to ignore you, so at least you will get some kind of an answer. The only thing, of course, is not to overwhelm them with your question. In my case I was trying to find out if they would OK for us to begin preparation for RIR conversion. They said no, since TR process has already started. In your case simply ask why it shows TR instead of RIR since you've done the conversion.
I can't believe it, what a lazy son of a b*tch. I bet you paid him more than couple grand for his services. All those immigration lawyers treat us like some worthless piece of #$%^ because they know that we won't be able to do anything against them and we will depend on them. My suggesting, hire a lawyer but do your homework as well and control the lazy bastard.
Hope this helps.