I am thinking of contacting ombudsman.
--- do that
FORM to CIS Ombudsman
CIS Ombudsman encouraged anyone with an unusual experience regarding her/his case to submit DHS Form 7001, with specific case information
http://www.dhs.gov/xlibrary/assets/cisomb_dhsform7001.pdf
Has any one ever got a favourable reponse or has any one benfitted bu doing that or is it just going to be an exercise in futility.
---------------------you do that and post if get responce. others will post if they sent any info to CIS Ombudsman
This new form to contact CIS Ombudsman
http://www.dhs.gov/xlibrary/assets/cisomb_dhsform7001.pdf