Contact TSC

thdoc

Registered Users (C)
Fellows, was anybody able to call the TSC recently? The way to call it before, 1-800-375-5283 then 1-2-2-6-1 file number then 1-3-4 (also referred to as POJ method) seems to not work any longer. Could anyone advise how to get to TSC? Thanks.
 
Sorry to bother again, but if anyone was able to call TSC recently, could you please tell how to call there. Thanks very much.
 
I just called TSC and reached an officer. nightsman is right, you have to listen and follow the instructions, the option numbers 1-2-2-6-1 may not make sense now as the menu changed.
I followed the voice instruction, and went to the option "my case is out of processing time", and got an officer right away. However, his first question to me was "Do you believe that your case is out of processing time?" Instead of answering his question, I raised mine: my dependent son already received his GC, why I as a primary applicant haven't yet?
So he put a SR (service request) for me right away.
 
Thanks, nightsman.
I don't know. There is nothing so far.
I thought the SR response is in within 60 days?
 
Top