I created an account to receive an update for my case. I used to check my case status online WITHOUT an account always gets an error message. After I signed into my account I added my case, it shows last update as of Aug, 14 but when I try to click on the case # to see the message, I got the following error message
Validation Error(s)
You must correct the following error(s) before proceeding:
Case Status Retrieval Failed
The status for this Receipt Number is incomplete at this time in this automated system and can not be displayed. Please check your case receipt number to see if it is correct. If you have questions or concerns about your case status, please contact the National Customer Service Center.
Any idea
Validation Error(s)
You must correct the following error(s) before proceeding:
Case Status Retrieval Failed
The status for this Receipt Number is incomplete at this time in this automated system and can not be displayed. Please check your case receipt number to see if it is correct. If you have questions or concerns about your case status, please contact the National Customer Service Center.
Any idea
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