Can those who got chance talking with TCS officer kindly share their experience of how to get there? One of my friends called 1-800 today and was connected directly to TSC (not going thru national service center (nsc) and then transferred to tsc). But when I tried I was connected to nsc again. The representatives there do not help. They always said they have no tsc numbers. But when I confronted them saying somebody was transferred, they told me that I have to call at least 4 times (wait one month every time), then they will transfer. When I kept asking their voice tone got higher and higer. Last time I was so offended, asking for her name and talking to her supervisor, she just said you cannot do that, then hang up. It is very annoying to go thru nsc, getting not info, (even wrong info), but humiliated. Once I went to local office and told the offer the nsc said so and so, she just told me the nsc never gives you the correct info. Isn't that ridiculous?