after 3 years and 8 months wait, which included 2 address change one of them is a change of state, my lawyer emailed me today saying they sent me a biometrics notice. the issue is, they send it to the wrong address. The reason we know that is because my lawyer's copy showed that old address (which the one before my current address and in the same state). Now I only have a copy of the notice and I will never have the original, which they require for the appointment. I called the 800 number but they were no help at all. they said they will not accept the copy and they can't send a new notice (not even if I change the date). The only thing they said is just to go ahead with the copy but they don't know of they will accept it (what a service line).
Anybody had similar experience and know the solution to this. I made an info pass appointment but the earliest one is just a couple of days before the biometrics appointment.
I appreciate any help.
Anybody had similar experience and know the solution to this. I made an info pass appointment but the earliest one is just a couple of days before the biometrics appointment.
I appreciate any help.