45 minutes on hold

D

djh

Member
Spoke to an IIO

took 15 min of using my redial button to get through.

on hold for 45 min (good thing i have a speaker phone)


Got the usual....blah blah blah ins processing time is Nov 16 blah blah bla your case is not yet assigned.

I asked about my finger prints as I did them Feb 6/02 and they came back Feb 08, and that there is a 15 mos limit. Her response is you are going to have to do them again as it is very unlikely your case will get processed before then WAC02-076.

I asked how the processing is going....she said very very slowly....like we didn't already know that.

However given what she said about my case....it doesn't appear they are in any hurry to speed up the process.


Sorry if this is bad news.....but set your expectations accordingly
 
If the INS thinks that the processing time is slow, no skin off my nose. We have had 30 plus approvals for this month in the past 3 weeks, on this board, and I think that is pretty healthy. If the processing speeds up further, we will be in the nose bleed section. With more people posting approvals than congratulations! :)

With regards to putting faith in an IIO for correct answers is like hoping to receive a million dollars from Bill Gates for cursing him in public. Both are never going to happen. With the collective experience that we have had since time immemorial, we have come to the conclusion that all IIO's have their asses in their butts, believe them only if you want a good laugh.

With regards to your case, if the current rate of processing keeps up, I am sure you are going to be approved soon way before your 15 months of FP are up! Don't sweat it, and don't waste your time trying to actually call and talk to these idiots.
 
I would like to differ from ur opinion

See I140,

There are 1,000,000 applications to be approved ( I-485s as per the INS )

so If they approved 30+ per month then just imagine how many decades its going to take ???

Thanks,
 
Jitup, I agree, though I am sure the real number is more than reported, but even this post freeze speed is lesser than the number of applications they accept everyday, which means, the backlog, inspite of this freeze removal is increasing, not decreasing. Whats worse, who knows when they might take a shit and stop again .. ?? March 1st? 9th? Who knows when .... like they need a reason to do it anyway.
 
This question may sound naive for you, please excuse me. And I really appreciate your comments on it.

Somehow, I called CSC last week, got hold for two and half hours and gave up. This morning, I decided to do it again, get through the line, hold for almost 4 hours, never reach an IIO, and gave up again. When I read all of your posts, I found out most of you only got hold for around 30 minutes, never more than 1 hour.
I believe I must made some mistakes during the phone process and reach some dead-end, that's why I will never reach a IIO no matter how long I hold. Would you mind check out the following procedure for me to see if the way I used was okay? Thank you.

I waked up early morning at 7am and started to call 949-831-8427.
After many times redial, I get through, and heard CSC message.
Push 1, (for English)
Push 1 again (for case status)
Push 0 (for IIO)
Then I ended in the endless message "all our customer representative are currently busy, if you want reach auto .., push one, otherwise, please hold for the next available representative" .

I really don't think 4 hours waiting is right, besides, all of you guys reached IIO in less than 1 hour. Something must be wrong in the ways I used above. Anyway comments? Thanks a lot.
 
Jitup,

You Missunderstand! When I say 30+ approvals, I mean on this board, not globally!

When you talk of 1,000,000 applications, by no stretch of immagination are that many people on this board. We have some kind of sampling that goes on, thanks to this board with regards to dates and approvals. There are atleast 500+ cases out there getting approvals for each case reported on this board and that is probably a under-statement.

I am not trying to defend the INS but everyone seems to have a moribund mentality towards this process and it is helping no one! No one seems to be looking at the upside that this is better than nothing! We are finally seeing approvals, and that too multiple approvals on the same day/time frame. That is progress.

The INS approval engine hasn't come up to speed and once it does hopefully things will improve to the extent that even Absolute pessimists like SillyMan will have to look up and blink. But the current pace is not BAD! Give them a chance, they have just gotten back to work, it takes some time to get back into the groove, plus TPS cases are still pending. Once that is done and the IIO's finally are done with all the gossip that surrounds new management (When HS dept gets going), then we will see a better rate of approvals. So hold on your hats and wait like we have been doing for so long!
 
Talked to IIO

after a 30 minute wait a desi IIO responded. very polite and nice. Told me my 'file is taking a happy nap in the file room on the shelves.' WAC-02-135-5**** FIled in Marc 02. She mentioned it will take me 4 more months till I get the approval.

She did mention that CSC has now picked up speed and it should get approved withing 4 months. I guess I will wait for another 6 months before calling again.

Mentioned that if the fingers prints are smeared only then they ask people to retake. She confessed that she did not know if the medicals are required again after a long wait.
 
To get an IIO

luckstar,
This is one of the topic, I felt that I am an expert to answer!

Skip the 2nd "push 1 again (for case status)".
You will reach an IIO in 30/40 minutes.

To be honest, talking to an IIO is mostly a disappointment.
Good Luck!

"I waked up early morning at 7am and started to call 949-831-8427.
After many times redial, I get through, and heard CSC message.
Push 1, (for English)
Push 1 again (for case status)
Push 0 (for IIO)
Then I ended in the endless message "all our customer representative are currently busy, if you want reach auto .., push one, otherwise, please hold for the next available representative" .
 
Lets do some math here :-

Say , If there they have to approve my GC exactly after a year then they should approve 1,000,000 / 225 days = 4444 cases per day.

Since they are 4 service centers they should approve 4444 /4 = 1111 cases .

Now will they approve 1111 cases per day? Atleast, I don't think so.

Any opinions ???

Thanks

P.S : I am assuming 225 working days.
 
140_takes_4ever

I think it commendable that you are so optimistic, well actually I don't - lol

You seem to have a glass is half full attitude when there are only a few drops in it. You also like to berate sillyman, myself or anyone else that tries to temper the "irrational exuberance".

What you need to appreciate, (and i know you have waited for your I140 forever), is that you are a WAC03....the likes of silly man and others who, some of which are WAC01 are a lot more circumspect in their optimism.

And while it is encouraging that CSC have finally got off their lazy asses, I see no reason to applaud what is happening until a flood has happened. By all accounts it is mostly previously RFE'd cases getting approved, which means they've done diddly since Nov, even though they said they were still approving cases just not releasing them. And it is ONLY a few cases, there is no indication of speed plus they haven't picked up any new cases, i.e. no Dec cases.

Add to that....you seem to want to ignore the point that the IIO told me it's going slow, (and yes we know not to believe IIO's) but it is what she communicated to me......remember the last time I talked to an IIO I mentioned that she said they are now releasing cases and everyone trashed that comment saying yeah BS you can't believe IIO's....then in the next day or two we started seeing them. So sometimes you have to take them at face value.

When you add it all up, ie past history, current approval rate, iio communication, rfe cases predominately, change over to homeland security.....I have to say I don't have the same optimism you do and feel yours is misplaced.

I would certainly be happy if you are right and I am wrong but I've been around too long waiting too get excited over 10-20 approvals we've seen so far.
 
Be Optimist
1,000,000 cases till date and your case might be submitted in last year so to approve your case INS don't have to approve 1,000,000 cases it will be much less than that let's say might be 500,000 only. And out these cases there might be lot of AP, EAD, H1 and etc. so for 485 it is not more than 10-15% of 500,000 so lets say it would be 80,000. Now repeat your calculation
80,000/225 = 356/4= 89 cases per day per service center, which is OK.
 
To be exact, it is around 1.04 million 485's only .. pending .. and this was in end of november, so today there are even more.

Go party.
 
was lucky i guess

Spoke to an IIO today to verify my address, took me 5 minutes to get through to CSC and another 10 minutes to get hold of an IIO. The IIO was very polite ( a kind soul), verified the address for me and said that 485 processing is slow in CSC.
 
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gettingclosernow,

Interesting that you find it so difficult to accept someone trying to throw a positive spin on the most laborious process known to man. Offcourse the INS has not gone around being a shinning example of speed work but that doesn't mean that we all get depressed.

With regards to me berating SillyMan, I don't think I need to explain myself to you. If you cannot distinguish between bantering and berating that that is not my problem. He knows me pretty well and is very capable of asking me to stop if he feels I am over doing it.

With regards to me berating you and the rest of the pesimistic posters, I think berating is a very strong word! And going by the following example of my earlier post on this thread -

With regards to your case, if the current rate of processing keeps up, I am sure you are going to be approved soon way before your 15 months of FP are up!
Click to expand...

It is interesting that you find my above post berating with regards to you! Obviously your level of judging criticism is very very very low that you actually misinterpret a positive, supportive post as someone trying to berate you!

Regardless, I am putting forth my view point which need not necessarily agree with yours but that doesn't stop it from being right. What people like you don't understand is there are lots of people who read these posts and feel pretty much depressed when "Senior Members" like you post rumors and canards with regards to INS processing with no factual basis.

With regards to
What you need to appreciate, is that you are a WAC03....the likes of silly man and others who, some of which are WAC01 are a lot more circumspect in their optimism.
Click to expand...

On a personal note, I am not trying to lock horns with you here, I am just trying to post my point of view. I am not running you or anyone else out there down. I am trying to keep the entire group focussed on our common goal. It is very easy to be negative and pull everyone down to join you in your misery, but very difficult to pull depressed people up. People like SillyMan need cheering up not having their noses rubbed into the ground with "Oh this process is SOoooooooooooo Slow", and people like us the recent waiters don't need pulling down. INS does a good job at that and doesn't need any help from you, thank you very much! I would rather be positive and happy with more things in my life than INS, instead of depressed and constantly thinking of INS and its unfair processing.
 
There are so many variables...

My thoughts...

First, I agree that CSC is still not back to its normal processing speed. Note that from Nov-Feb they kept on saying that they are working on I-485s except that they are not releasing approvals, so if it is the case once they lifted that "Freeze" there should have been app. 3 months worth of approvals in the first week or so, and it didn't happen! That means they didn't touch a thing in Nov-Feb.

Second, as of now they are approving only RFE cases, which is suppose to take less time to process becasue they are already preprocessed, and even then approvals number reported on this board is a bit less compared to normal speed when CSC was doing well.

Jitup,
Yes, officially there may be 1 mil cases pending but I think you have to consider following things in your calculations in guessing how long it will take to process I-485.

1. Out of that 1 mil there may be less number of cases pending in CSC because note that every service center is running behind CSC in terms of JIT date. I mean there are more than 1 year worth of cases pending in TSC and app. half year more with NSC and may be couple of months more with VSC compared to CSC.

2. Approvals reported on this board are very few compared to actual number of filers and approvals! Just to give you an app. number on http:\\pceegcee.tripod.com we have app. 1000 cases for app. 1.5 years worth of data. So it could be app. less than 0.5% of original number. Also on this board most of the cases are employment based. There may be a large number of family based AOS cases and we don't have any kind of sample data on this board.

3. App. two years back CSC reduced the backlog and was processing I-485 in 6 months which use to take more than a year earlier. If they get back to their normal speed then it is possible that they may get on to reducing back log (may be by processing two months worth of cases in one month).

- PCee
 
DON"T KEEP CALLING CSC !!!


What is up with everyone, why do I keep reading posts that start ..I called CSC about my March 02. After 40 mins IIO told me my case is not current on the JIT. From reading this board you know which cases are being processed, and the JIT confirms that.

Everytime time you call the CSC thats one less moment they have to process your I-485 (and my I-485), leave them alone.
 
Have to agree with PCee on his analysis. It makes sense to me.

Had a question though, are the IIO's who answer phone calls the same as the ones that do the actual processing? I would imagine not but I could be wrong. I would infact imagine that there was a seperate division that deals with the call center, different from the people who actually process the cases.

Even going by the above logic, I would still advice against calling INS because it is of no bloody use. IIO's just lie through their bloody teeth, there is absolutely no truth to anything they say! So why waste your time?
 
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