I am in the same situation. I logged a Service Request and they told be mine is "stuck on Internal/External Checks", not sure what that means.
I called again and spoke to a different agent who said he never heard anything like "Internal/External Checks"
I too have my FBI Name Check pending since June 2005 so had written to FBI last week. Yesterday I got a letter from FBI saying the following :
"To promtply respond to requests, we concentrate on identifying main files in the central records system at FBI Headquarters. No records responsive to...
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