I don't have an ECF account yet because the court hasn't ruled on my Motion to efile and only after it's granted, a new ECF account will be created. Apparently there are cases in which you can't view documents and you will get "you don't have permission ..." error. I think another user in the forum was having issues but lazycis was able to view them.
I called PACER customer service and they referred me to my court's ECF or PACER customer service. The court's customer service told me that my case was in the category of Immigration and Social security so it can only be viewed by counsel on record. I need to follow up on the issue more and find out what's the problem.
When I get ECF account, will it charge me to file documents as well as view them like regular PACER does?
you WILL NOT be charged for filing document(since that's via your ECF account) but you WILL still be charged for viewing documents on your PACER account.