what are the options?

[GCgoofy]

CASE : WAC-02-035-XXXXX EB2
RD : 10/9/01
ND : 11/09/01
FP : 3/21/02
LOCATION : SAN JOSE

BOTH AVM & ONLINE SAYS " APPLICATION RECEIVED ....
TAKES 975 -999 DAYS ... BLAH BLAH BLAH..

IIO NEVER GAVE USEFUL INFORMATION AFTER CALLING 3 TIMES
IN THE LAST 3 MONTHS.

SHOULD I SEND A FAX INQIURY OR WAIT UNTIL THE NEXT JIT REPORT IS ISSUED?

APPRECIATE OPNIONS.
THANKS.