We're sorry, but you have been denied access due to too many inquiries.

[mylvka]

I got this error at two computers simultaneously when I checked case status. I tried to delete cookies, histories, all temporary internet files and I was still unable to get case status. My computers were connected to internet via company LAN. Did BCIS remeber IP and block access after inquriy from that IP reach a limit. How to solve this? Thanks.

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We're sorry, but you have been denied access due to too many inquiries.

The purpose of the Customer Relationship Interface System is to give customers and their representatives access to case status information on their applications in our electronic inventory. To ensure that customers have full access to check on their cases, we use several volume limits.

You received this message because you repeatedly entered invalid receipt numbers.

If you believe the problem may be that you simply repeatedly made mistakes typing in the specific receipt numbers you wish to check, you can close your browser, come right back and try again. If you are blocked when you try again, it is because you either repeated your mistake or because your total volume of inquiries over the past 24 hours has at that point exceeded our overall volume limit, in which case you will be blocked for a period of time.

 

[vmchandra]

I got the similar message some time back (about 3 months ago). After that, I stopped checking the case status for next two days. 3rd day it started coming up. I think there is a limit on how many times you check the status. It should not exceed that number. May be that's how INS wants to control number of hits on to their database.

Check after 2 days. It should be alright.

 

[dinnu]

It may be b'cos some one else in your company ran the script. BCIS uses IP address blocking to block access when it detects too many requests (i think it's about 1200) or too many continuous invalid requests (i think it's about 10).

When you use the company LAN, all the external requests are routed thru a gateway and for BCIS it appears as if all the requests are coming from this gateway (same IP address). So, as soon as the limit is crossed, that IP address will be blocked. Ususally you are blocked for 24 hrs.