We're 2 months now in USA but no Green Card that has been mailed. Is that normal?

[TheAcousticRJ]

Hi there,

We're in the USA for 2 months now and we haven't received our Green Card yet. Is that really taking to long to process it? Some received it within a week or two. We're a bit worried about it but willing to wait though.

I called USCIS just now, but the person I talked to seems like he don't know what I'm talking about, he transferred me to a next level agent, waited for an hour and got cut off.

Am I calling the right department? Can somebody tell me what's the InfoPass?

Are we just going to wait for our Green Card to arrive even if it's taking too long? I don't know what to do. Help.

Thanks and God Speed!

 

[Jackolantern]

2 months without the card is unusually long. Either it got lost in the mail, or you gave the wrong address on the DS-230 form that was submitted to the consulate.

Infopass is an appointment you make at a USCIS office to inquire about a case. See http://infopass.uscis.gov/

 

[hazelickes]

Hi there,

I called USCIS just now, but the person I talked to seems like he don't know what I'm talking about, he transferred me to a next level agent, waited for an hour and got cut off.

Am I calling the right department? Can somebody tell me what's the InfoPass?

No surprise in receiving that kind of response from the USCIS. Only very rarely, they seem to truly help out applicants. Anyway the USCIS Infopass is a free service that you can avail in order to have one-on-one meeting with an Immigration officer to resolve complex immigration issues. It cannot be used for general inquiries, though.