I tried to apply for my second EAD renewal using E-file option. After entering all the information and confirming the form, at the payment tab, after entering cc info , site took a while and just sat there and timed out.
When tried to login again, status for Form I-765 says "Action Needed" and after clicking on "Add/Edit/Delete" for the form it gives message
"Form Number: I-765
There was a problem processing your I-765 form. Please contact your nearest BCIS office, or call the National Service Center at 1-800-375-5283 to resolve this matter, and reference the above receipt number when you do so. "
I called NSC twice and CSR have no idea, she asked to my start over again. I can do that but then I checked with Credit card company and there is a charge on my CC for $175.
I didn't get any receipt number.
If anybody has any idea how to go further, PLEASE HELP, as applying for renewal is kinda urgent.
When tried to login again, status for Form I-765 says "Action Needed" and after clicking on "Add/Edit/Delete" for the form it gives message
"Form Number: I-765
There was a problem processing your I-765 form. Please contact your nearest BCIS office, or call the National Service Center at 1-800-375-5283 to resolve this matter, and reference the above receipt number when you do so. "
I called NSC twice and CSR have no idea, she asked to my start over again. I can do that but then I checked with Credit card company and there is a charge on my CC for $175.
I didn't get any receipt number.
If anybody has any idea how to go further, PLEASE HELP, as applying for renewal is kinda urgent.