I saw this on the VSC web site.
We could complain to the Director and ask him to address the grievances of the 485 filers instead of allocation BCIS workers to the religious category or the H1B premium category.
or HAVE WE ALREADY DONE THIS?
Customer Feedback:
We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:
U.S. Department of Homeland Security
Bureau of Citizenship and Immigration Services
P.O. Box 1000
Saint Albans, Vermont 05479.
Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."
If you feel you were mistreated by a BCIS employee, or wish to make a complaint of misconduct by a BCIS employee, you may write to the Center Director, or write directly to the:
Director, Office of Internal Audit
425 Eye Street, NW
Room 3260
Washington, DC 20536
We could complain to the Director and ask him to address the grievances of the 485 filers instead of allocation BCIS workers to the religious category or the H1B premium category.
or HAVE WE ALREADY DONE THIS?
Customer Feedback:
We strive to provide quality service to our customers. If we have not lived up to this commitment, we would like to know. If we have met or exceeded your expectations, please let us know that as well. To comment on the services provided at this office, please write to the Center Director, at:
U.S. Department of Homeland Security
Bureau of Citizenship and Immigration Services
P.O. Box 1000
Saint Albans, Vermont 05479.
Note in the heading of the letter and on the envelope: "FOR THE PERSONAL ATTENTION OF THE DIRECTOR."
If you feel you were mistreated by a BCIS employee, or wish to make a complaint of misconduct by a BCIS employee, you may write to the Center Director, or write directly to the:
Director, Office of Internal Audit
425 Eye Street, NW
Room 3260
Washington, DC 20536
