Visitor Visa denied

Shogun

Registered Users (C)
My mother was denied the visitor visa from Mumbai Consulate. The reason was that her previous stay of 6 months had been extended by an additional 6 months and now she may try to stay here. They did not even bother to look at any of the Tax related documents or at the Notice of Approval from the INS for the extension of her stay. They just denied her.
The extension was about 6 years ago and the extension was done legally through the INS. Can anyone who has been in a similar situation help and suggest what steps I need to take so my mom can get the visa? I very much appreciate the help.
 
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