The report documents many of the issues Mr. Prakash Khatri has with USCIS and reflects a large number of problems members report here too - name check delays, file transfers, differences in processing times at Texas and CA etc. This pdf file will make an interesting reading over the long weekend
http://www.dhs.gov/interweb/assetlibrary/CIS_AnnualReport_2005.pdf
http://www.dhs.gov/interweb/assetlibrary/CIS_AnnualReport_2005.pdf