I have been trying to talk to an IIO for 7 months now, Luckily (not so lucky, I was on hold for 48 min)I got connected on Friday. The change of address I gave 7 months back did not get updated in INS system and also my case is still pending EB2, India , ND 03/2000, FP 05/00, SRC 0010. I see so many cases getting approved which are before and after me, God knows what criteria TSC uses to assign their cases.