strange on line message

[zhuzhu]

This message looks strange:

The status for this Receipt Number cannot be found at this time in this automated system. Please check your case receipt number to see if it is correct. If you have questions or concerns about your case status, please contact the National Customer Service Center.

This is for my son's case. Does anyone know about this?

Thanks a lot.

RD 12/11/2001
ND 12/18/2001
CHILD

 

[tyzh]

Have you read the message?

 

[prasa]

case may be approved ! check status via phone.

 

[pingpong02]

Most likely the case has been approved.

Also it has been observed that they are some bugs with the system and people receive such wierd messages in some cases.