RTD approved

Damn this USCIS

You know what? This USCIS people, they are just a bunch of liars and idiots too (fatal combination, BTW). I just called them yesterday to inquire about my RTD (my notice date is April 7th. Moron told me that they are still working on the applications that they have received on or before 04/01/04. They lie like a dog. Now don't ask me how a dog lies coz my answer probably will be "like USCIS customer rep". :mad:
 
Hello All-
I had a similar experience earlier this year and eventually it took me more than 7 months to get my RTD approved. I called the customer service number after they had started processing RTD's past my receipt date (they go by the processing times listed on the USCIS website). The rep on the phone was very friendly and took down my info, he told me that the information would be sent electronically to NSC and they have a minimum of 1 month to respond to my inquiry. I believe my RTD was mailed to me a couple days later so I am sure it had nothing to do with the inquiry but the point here is that there a few friendly customer service reps who are willing to help and finding one seems to be the luck of the draw.
 
My observation regarding customer service representatives:

They do not have access to special information that we already do not have on the USCIS website. When the representative said that they are dealing with cases prior to APRIL 01, 2004 then that person was reading it from the Nebraska Service Center website processing dates as I read the same information there last friday.... ( I have not checked it today) ...
Thus they can not assist you with any processing dates or particular case information because they do not have access to that information. These folks are providing phone service by reading same information that is available via web also...

However these folks are also front end to the various service centers and can submit requests on your behalf to the appropriate service center and then service center has 30 days to respond to your particular question...
Not that I am saying those responses are worth anything....

Regards,
 
Top