1. Photos not clear or right.
2. Xerox copies not good enough. In this case you might have to send a color copy of your drivers license or passport.
3. Missing documentation.
Did you send all the below documents.
• 2 photos which fits INS requirement with A# and name written with pencil on back.
• A check $120.00 for I-765 renewal fee made in the name of "Immigration and naturalization service"
• Original Form I-797 D (from last EAD)
• I -765 Renewal Application
• A copy of last EAD(front and back)
• A copy of Form I-94 Departure Record (front and back)
• A copy of I-485 Receipt Notice
• A copy of last I-765 Receipt Notice
• Marriage Certificate for secondary applicant.
• Color copy of your drivers license
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